The role of an HR Officer

Becoming an HR officer is a natural progression from the entry level roles like HR administrator or assistant, it is less administrative and more operational than the earlier positions and officer gives people the opportunity to grow into managerial roles in the future. An HR officer will be directly liaising with managers to help advise them on implementing new policies and procedures.

Usually, an officer within the human resource department gets involved in the recruitment process by managing the hiring process along with writing job descriptions and liaising with partner agencies. To do this its important your candidates all have a high attention to detail with strong written and verbal skill to present these jobs on websites professionally and attract the right calibre of candidates. Alongside being involved with all aspects of recruiting and onboarding, they assist the employees through their entire life cycle.

Officers are front facing positions that must deal with the employee’s grievances and implement any disciplinary procedures, along with regular counselling employees on policies and laws. It is important a company is actively reviewing the employee’s behaviours and working conditions as it is the job of HR to shape company culture and inspire a positive workplace, with a motivated and strong team spirit.

To represent the HR department well and be a positive influence on the employees and company culture it is vital that any prospective employee is personable and approachable. In this position they will be a point of contact for hiring managers, employees, and other members of your team.

Being successful in this position requires strong problem-solving skills which will ensure your ability to navigate scenarios, oversee the safety of employees and rectify any issues quickly as they arise. At any point something can pop up and potentially throw off the entire dynamic, so ensuring you are ready for any unforeseen circumstances is vital, along with finding the best solution quickly.

More qualities that are vital for success in this position:

• Strong communication skills
• Able to keep up to date with trends, laws, and regulations
• High attention to detail
• Confident
• Experience in the recruitment process
• IT skills, to help produce reports

At Portfolio HR & Reward we are interested in helping you hire for your businesses HR & Reward needs; we have years of expertise in the industry so can help ensure your candidates are meticulously matched to your company’s needs, values, and culture. If you are interested in hiring permanent, contract or temporary workers, contact us today to discuss your needs, or register a vacancy on our website for a callback